JCP introduced a web portal for its employees, the JCPenney associate kiosk portal. This portal is developed to provide online paystubs, work schedules, and information regarding employees.
Many colleagues are willing to access the portal, but I’m assuming there are new colleagues or several colleagues who face difficulties accessing the online portal of JCP associates.
So, here in this guide, we will discuss a step-by-step guide to login steps. So check out the below sign-in guide.
The JCP colleagues website introduces many features in its portal, which helps its colleagues take advantage of it. This portal saves employees time, and their colleagues do not need to visit the office or contact their manager or HR for their paystub or work schedule-related tasks.
JCPenney Associate Kiosk Overview
The online portal inherits all those features. Employees only need to visit the portal and sign in using their official login user ID and password. Here is an overview of the JCP Kiosk.
| Organization | JCPenney |
| Guide For | JCP Employees |
| Official Website | jcpassociates.com |
| Objective | View paystub, payroll, work schedule data. |
| Active Associates Login | Visit Official Page |
| Former Associates Login | Visit Login Page |
| Forgot Password | Reset Here |
| Helpline | 1-888-890-8900 |
Required Credentials
The online portal of JCP is strictly prohibited for all unauthorized users. This is an ESS portal that is specifically for colleagues who have their login credentials.
According to the details on the official website, only registered colleagues or employees with valid login details can access the employee website.
A valid ID and password are needed to log in to the JC Penney associate kiosk. If they do not have a valid ID and password provided by the company, they will contact the HR department for help.
So, look at the required credentials, which are mandatory for your JCP Kiosk login.
- Username: The username will be your employee ID number. Use your 9-digit Emp ID as a username.
- Password: The default password will be 11 digits. It consists of the company name(JCP), two digits of the birth month, two digits of the birth year, and the last four digits of the SSN code.
JCP Associate Kiosk Login Process – Active Employees
The online portal of JCP Associate helps its colleagues manage their employee accounts, check online paystubs, view work schedules, request leave, and access much more information online.
According to the official landing page of the JCP, every colleague who wants access to the online account needs to follow specific steps.
The official portal holds all employee data and login credentials to verify colleagues. So follow the given steps to easily access the official web portal.
STEP 1. Go to the JCP Associate Kiosk login page (www.jcpassociates.com/).
STEP 2. Visiting the above-given URL of the official website will open the home page.
STEP 3. Now, on the home page, click on Associate Kiosk @Home. Look at the screenshot below.
STEP 4. Now, your login page will open. Here, enter your Username and Password.
STEP 5. To access the employee dashboard, click the “Login” button.
STEP 6. After logging in to the Associate Kiosk, click on the paycheck stub tab and view your pay stub.
Troubleshooting Common Login Issues:
If you are facing any issues with the login procedure, try these solution steps:
- Make sure you are using a valid User ID and password.
- Clear your browser’s cache and cookies.
- Make sure your internet connection is working correctly.
If you still have trouble logging in, contact your JCPenney store manager for assistance.
JCP Kiosk Login Password Reset – Active Employees
The JCP launched the JCPenny Kiosk portal to help its colleagues, but they cannot access their work profiles and paystubs due to login failure.
JCP also provides a password reset or recovery feature to solve this query on its college portal. All former and active employee can reset their login credentials by following official instructions.
Resetting your password will take a few minutes and help you reaccess your online web portal. During the password reset process, you need some credentials(employee ID), which are mandatory for every colleague. So please ensure that you keep these details with you.
For your convenience, I am going to share a step-by-step password recovery process below. Follow the instructions to reset your login password easily.
- The first step is to open your forgot password page. Here is the link: https://jams.jcpenney.com:8443/sspr/public/forgottenpassword.
- Now, a password reset page will open.
- Now, you need to enter your 9-digit employee ID and click on search.
- Now, after this, answer your Security Questions. If you did not set up the questions, then contact the helpline at 1-800- 870-1111.
- Next, check the I agree box and click on “Continue.”
- Now set a new login password and click “Change Password.”
- Now, you have successfully changed your password.
- Finally, open jcpassociates.com and log in with your Employee ID and the password you just created.
JCP Kiosk Associate Login For Former Employees
The JCPenney Kiosk portal is available for both active and former employees. So if you are a former colleague, this section of this step-by-step guide will help you easily access your payroll portal.
JCP allows its former employees to access the online kiosk portal for 18 months only due to a security standard.
Accessing the associate dashboard, you can navigate your W-2 forms, paycheck history, tax filing instructions, and more with limited access.
The complete instructions on how to access the JCPenney kiosk are provided here. Follow these steps to get access:
- Former associates have separate login areas. To access it, visit the Jcpassociates login portal.
- Scroll down a bit, and on the Former Associate section, you will find the “Former Associate KIOSK” option. Click on the options menu.
- Enter your employee’s user ID and password.
After verifying the identity of the employees, former associates can view their W-2, paycheck, and W-2C forms at the JTime Jcpenney kiosk.
Benefits of the JCP Kiosk Associates Portal
It is an official website (www.jcpassociates.com) operated by JCPenney Inc. that provides them with several benefits.
- JCP Associate Kiosk is needed to keep its JCPenney employees in touch with its HR team digitally and reduce their workload.
- JCP kiosk helps their employees and associates access information related to their work online anytime, anywhere.
- By using it, the employee can resolve their queries related to their work.
- The JCPenney kiosk facilitates their associates’ viewing and managing JTime, Paycheck Stub, JCP Associate Schedule, Leave of absence, MTO, PTO, W-2 / W-2C Forms, and other updates about JCPenney.
- You can view the work schedule that the administration team has decided on.
- You can create the electronic W-2 form for the Tax information on a salary that can be printed.
- JCPenney also provides health insurance, a pension plan, and medical and dental benefits. These are available for the entire worker’s family.
JCPAssociates Kiosk Helpline
The helpline facility provides its colleagues with a calling number, and the helpline number resolves the login, payroll, and work schedule issues.
The primary support of the JCP kiosk is through calling in on a phone line. So, if you are stuck with your login portal and want to access your employee dashboard, you can get help from the support team.
When you call the Kisosk helpline, you must provide your username or employee details to get the complete help you want. So check out the given calling number of JCPenny.
| Paycheck Issues | 1-888-890-8900 |
| W-2 Support Line | 1-800-567-9248 |
| Email address | eeo-sm@jcp.com |
| Call Timing | 8: 00 AM to 8:00 PM |
Conclusion
This article is about the JCP Associate Kiosk Login at www.jcpassociates.com. I hope you found the article informative and that it helped you resolve all of your queries. But if you are facing any issue related to this JCP Kiosk Login procedure, feel free to comment. Thanks!